Shipping Policy & Disclaimers
All Items Shipped are FOB Shipping Point
6-8 Business Days
2 Business Days
1 Business Day
Standard Shipping (Continental United States and Canada)
For Standard shipping (of in-stock items) Please allow 6-8 business days from the date the package was shipped. Your package will take 24-36 hours to process and ship.
Second Day Shipping
Orders (of in-stock items) placed before 12:00 pm EST, Monday-Friday will be processed and shipped the same day. Orders placed after 12:00 pm EST will be shipped the following business day. Your package will arrive in two business days, from the date your package was shipped.
Next Day Shipping
Orders (of in-stock items) placed before 12:00 pm EST, Monday-Friday will be processed and shipped the same day. Orders placed after 12:00 pm EST will be shipped the following business day. Your package will arrive the next business day, from the date your package was shipped.
PoolfenceDIY.com uses UPS to ship online orders. Orders shipped using standard shipping will be shipped via UPS. Next and 2nd day packages will be delivered via UPS.
- Standard Shipping: Packages shipped using UPS generally deliver Monday – Friday (excluding Holidays). On occasion packages could be delivered on a Saturday. Be sure to track your package at https://www.ups.com/tracking/tracking.html for your estimated delivery day.
- Next and 2nd Day Shipping: Packages will be shipped and delivered by UPS Monday – Friday (excluding holidays). Be sure to track your package at https://www.ups.com/tracking/tracking.html for your estimated delivery day.
Orders cannot be delivered to P.O. Boxes.
Shipping to a different address
You may place an order to be shipped to an address other than that of your billing address. The billing address must match the address on file with the credit card used at the time of purchase.
Military APO/FPO Boxes
All APO / FPO packages will be shipped via United States Postal Service. Expedited shipping is not available for these deliveries. Please allow for additional transit time (usually 4-6 weeks).
We currently do not ship outside the United States.
Shipping cost are automatically calculated based on the destination zip code you provide.
- Unless stated otherwise, free shipping covers the cost of Standard Delivery only. Alternative shipping options are available at additional costs.
- $10.00 Surcharge for Alaska and Hawaii is not waived during free shipping promotions